Senior Strategic Alliance Manager

Omada Health is on a mission to bend the curve of chronic disease.

Job overview:

To achieve and accelerate our mission, we are partnering with a Strategic Alliance ecosystem that consists of health plans, PBMs, and health service providers to help us grow and scale.

We are looking for a seasoned professional who will drive the activation and success of our largest Strategic Alliances. S/he will set the strategic direction for the partnership, build best in class relationships with external and internal stakeholders, and quarterback day-to-day execution to successfully manage and grow the partnership.

The Senior Strategic Alliance Manager will report to the Director, Strategic Alliances, alongside a cadre of other Senior Strategic Alliances Managers and Strategic Alliance Managers.

The ideal candidate for this role can be located anywhere across the U.S.. Omada is a remote-first environment that allows for both remote work and in-office collaboration, when needed.

Specific responsibilities will include:

• Take overall ownership and accountability for Omada’s relationship for one of our largest Strategic Alliance partners, setting a strategic vision and goals, and managing progress toward those
• Lead external relationships with the Alliance partner, including by mapping key Omada and partner stakeholders to drive alignment and success and by conducting regular business reviews with the Alliance to assess progress and grow partnership
• Develop and execute measurable activation plans to meet both organizations’ goals with the partnership, including in particular growth and expansion
• Provide Alliances with an exceptional Omada experience, delivered efficiently and enabled by internal Omada teams
• Collaborate with the Alliance Delivery Lead (your operational/technical counterpart) to bring new expansion opportunities to life; serve as a point of escalation to resolve operational issues
• Manage and help grow the sales pipeline through the partner channel, with responsibility for revenue growth
• Partner with internal cross-functional Executives and teams (across Sales, Customer Success, Member Support, Marketing, Product, Clinical…) to deliver on both strategy and day-to-day operations
• On behalf of your Alliances, collaborate with Omada teams to progress thinking and innovation on products and services

About you:

The successful candidate for this role is likely to have:

• 5+ years healthcare experience in managing external business relationships with partners/alliance or clients (account management, channel management, customer success, management consulting…)
• Thrive in a dynamic, ambiguous fast-paced environment -- has the bias-for-action and resourcefulness to find a way to get stuff done
• Ability to both think long-term/strategic growth, and excellent attention to detail to quarterback day-to-day operations
• Strong accountability and organizational skills -- can drive and follow-through on complex, cross-functional workstreams to deliver high-quality results on-time
• Honor Omada’s values: Cultivate Trust, Seek Context, Act Boldly, Deliver Results, Succeed Together, Remember Why We’re Here.
• Internal Candidates Only: Have worked at Omada for 12+ months

Your impact:

This is a high impact and high visibility role within Omada. You will be accountable for a relationship that makes up an important and growing proportion of Omada’s sales. Done well, this role will:

• Make a significant impact on Omada’s future by driving enrollments and sales.
• Serve as an internal advocate for your Alliance partner, influencing decisions and strategic direction of the business

Bonus Points for:

• Experience in digital health or high-growth, mid-stage company environments
• Experience working with clinically-complex solutions and earning the trust of large, complex customers - especially sales/upselling experience
• Management consulting experience

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Employee stock purchasing plan (ESPP)
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.

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