Director, Channel Partnerships

Our mission at Talkspace is to help people heal. To get there, we need exceptionally passionate, bright, and motivated people. Want to help over one million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!We are looking for a leader in the channel space (Director, Channel Partnerships) to join our Business Development Sales team. The Director, Channel Partnerships is responsible for developing, managing, and growing strategic relationships with boutique, regional, and large consulting practices, including WTW, Aon, Mercer, Lockton, Gallagher, and other key benefits consulting organizations. This role focuses on building strong relationships with consultants, educating them on Talkspace’s solutions, identifying new business opportunities, and positioning Talkspace as a valuable addition to their clients’ benefit portfolios.

*This is a remote position that requires living in Pacific Time Zone and working Pacific hours. Talkspace Headquarters is located in NYC.*

What You’ll Do

• Strategic Partnership & Relationship Management

• Develop and maintain strong relationships with boutique, regional, and national consulting practices across the US.
• Serve as a key point of contact for assigned consultant relationships.
• Build trusted relationships with consultants and partner stakeholders to increase awareness, consideration, and adoption of Talkspace solutions.
• Educate consultants on Talkspace’s products, capabilities, differentiators, and evolving behavioral health offerings.
• Identify opportunities to strengthen consultant engagement and expand Talkspace’s presence within consulting organizations.
• Develop a strong understanding of each consulting partner’s business, client base, priorities, and areas of opportunity.
• Support the development of partner engagement strategies and programs that drive new business and strengthen existing relationships.
• Represent Talkspace at consultant meetings, industry events, conferences, and other partner engagements.

• Business Development & Sales Support

• Identify, develop, and advance new business opportunities generated through consultant relationships.
• Partner with the Sales team to support consultant-led opportunities, RFPs, proposals, presentations, and client meetings.
• Introduce Talkspace for Work solutions to consultants and help position Talkspace effectively with their clients.
• Build and maintain a strong pipeline of consultant-generated opportunities.
• Develop relationships with consultants who influence behavioral health, EAP, mental health, wellbeing, and related purchasing decisions.
• Work with Sales to understand client needs and help develop solutions that address those needs.
• Support opportunities from initial consultant engagement through client decision and Implementation.
• Develop best practices for consultant engagement, opportunity development, and client interaction.
• Support sales growth by increasing consultant awareness, referrals, and utilization of Talkspace solutions.
• Monitor market activity and identify emerging opportunities, competitive trends, and areas for growth.

• Partner Engagement & Education

• Conduct meetings, presentations, training sessions, and educational sessions for consultants and consulting organizations.
• Keep consultants informed of new Talkspace products, services, capabilities, and market developments.
• Collaborate with internal subject matter experts to provide relevant resources and expertise to consultants and their clients.
• Coordinate internal resources for consultant education and client-facing engagements.
• Identify opportunities to increase Talkspace’s visibility and engagement within key consulting organizations.
• Attend industry, consultant, and partner events to strengthen relationships and identify
• new opportunities.

• Negotiation & Contract Management

• Support the negotiation and execution of channel partnership agreements and strategic consultant relationships.
• Coordinate with internal Legal, Finance, Sales, and other stakeholders as needed to facilitate agreements and partnership initiatives.
• Help ensure partner agreements and programs are effectively implemented and maintained.
• Maintain awareness of partnership requirements, commitments, and deliverables.
• Escalate contractual or relationship issues to appropriate internal stakeholders when needed.

• Cross-functional Collaboration

• Work closely with Sales, Account Management, Product, Marketing, Implementation, and other cross-functional teams to ensure a seamless consultant and client experience.
• Communicate consultant feedback, market insights, and client needs internally to help inform product, sales, marketing, and go-to-market initiatives.
• Collaborate with internal teams to resolve partner needs and ensure timely follow-through on commitments.
• Help coordinate internal resources for consultant meetings, RFPs, presentations, events, and other strategic engagements.

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